Great prices and great customer service! Roberto and Mohammed were the ones that delivered our furniture to us. They did an excellent job of bringing it in and setting up our couches. They made sure to take off their shoes before walking on our floors which i thought was really nice. They met all expectations and exceeded them.
We had to venture out of town to try and find a new bedroom set with the right features, quality and at the right price. After spending at least half a day around the Sacramento area, we stopped by the Furniture USA store and were greeted by Robert. After browsing around we came upon a set that we liked. Robert was prompt on getting us pricing and informed us of a special from the manufacturer that enabled us to get what we wanted at a lower price compared to other stores around town. While getting the paperwork together, Adam helped us by explaining insurance and other options and was not pushy when we declined the coverage. Sandy was prompt and thorough when making sure that my personal and delivery information was clear and accurate. I don't normally write reviews unless the service was either horrible (to warn other yelpers) or great that it deserves at least a few minutes of my time to let other users know about great service. If you are looking for new furniture and getting it from the Sacramento area is an option for you, do yourselves a favor and stop by this store and check them out. This store is about 1 hour away from my home town but we will surely return when we may be ready for more furniture. Thanks Robert, Adam and Sandy!
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Best , ~Furniture USALuz at checkout was fantastic! Kenny helped me out on ordering my new couch. Friendly people :)
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Best , ~Furniture USARoberto and Mohammed were great! Very professional and friendly! They set up my entertainment center for me with ease and professionalism!
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Best , ~Furniture USAAfter getting things sorted out with Furniture USA I feel they deserve an updated review that highlights all the great things they did while we were in their gallery. Long story short, it turns out the employee who was handling our situation left the company and with that, a lot of things unattended and we got lost in the mix. So here's our review aside from that pain in the butt experience... Being first time Furniture buyers we were pretty skeptical of all the stores we visited, and got an uneasy feeling at most. Either the sales people were too pushy, or just creepy. This was not the case at Furniture USA. Upon walking in there was a sense of excitement and warmth, and nobody heckled us as soon as we walked in. They gave us time to walk around, and then approached us with tact. We had actually left Furniture USA to check out those other stores and wound up back there. Tran helped us the first time, so we sought him out the second time around and he was excellent! We seriously have to commend him, especially his ability to deal with our indecisiveness and wandering. We had our heart dead set on a reclining sectional that we had found, and were having a pretty hard time deciding which coffee table we wanted to go with it. We had found a few we loved but we're unsure whether the color schemes would work out. In comes Tran to help us! He literally moved coffee tables across the gallery floor for us to set them up with the couch we wanted, just so we could see how it would look in our living room. I know we were being a pain in his butt, but it really made all the difference in the world to us and we found the perfect match!! Even after he thought we were done, he still gave us time to walk around and at the end of the day we walked away having chosen all of the Furniture we needed for our new home. TL;DR: Despite the hiccups we had after leaving the store, it's a great place to shop for Furniture and they have quality furniture at great prices. We absolutely love all of the furniture we purchased there, and loved how we were treated while shopping. At the end of the day, things happens but they fixed their mistakes and we are satisfied.
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Best , ~Furniture USAI had a good experience at this furniture. I found what I was looking for and their customer service was awesome. Thank you Kenny an Luz!!!
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Best , ~Furniture USAAs a Business owner myself customer service and customer satisfaction has always been my goal. This was my first time purchasing a sectional from a furniture store and initially everything seem to be OK until I change my mind on one of the items once it was delivered a re-delivery fee was going to be charged to me although I am less than six minutes down the street from the store. I was never told that there would be a redelivery fee and that I would have to go to the store sign documentation this whole ordeal has been such an inconvenience and as a business owner my goal is to always provide the best customer satisfaction not nickel and dime them over their minds changing. My wife and I were still looking for additional items which they were unaware of that but I know that I will never do business with this door again just based on principles don't like the way they handled this whole situation. I would never recommend this store to any of my colleagues or customers due to their poor customer service.
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Best , ~Furniture USARobert was very helpful helping me and my brother find a sofa recliner and he was fast processing our financing papers. Great deal too. Thanks Robert! And thanks Luz for helping us also get checked out. She was nice.
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Best , ~Furniture USAGreat experience and wide selection. Kenny and Christinialynne was awesome!! Worked extreme hard to find us exactly what we were looking for and patiently waited while we made our decision; a very upfront and honest salesman!!
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Best , ~Furniture USAHad a great experience getting our sectional sofa here. Robert is very knowledgeable and not pushy like you would expect from any salesman around. He treats you with respect and his customer service is exceptional. Nai explained very well the details of the financing ( no interest for a year). Mohammed and Roberto who delivered our furnitures were very polite and made sure everything is in working order before they left. Very impressed with my buying experience.
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Best , ~Furniture USAAaron and ... did an excellent job, in and out quickly, very friendly and professional!!
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Best , ~Furniture USAAaron and Qadeer provided Really great service they were fast and very cautious movers!! Will definitely come back for my future furniture purchases!!
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Best , ~Furniture USALove this place!! The best customer service I've ever had!! Kenny is fantastic, I don't even want to call him sales guy, because he is way more than that. So kind, and helpful without being pushy at all. My sofa buying experience was hands down the best sales experience I've ever had. THANK YOU Kenny!! Also, Luz who situated final paperwork was so friendly and was really great to work with!
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Best , ~Furniture USAWe are very happy with our experience at Furniture USA. Our sales associate, Daniel V., was extremely helpful. He was knowledgeable about the products, gave us help when we needed it and let us browse without pressure when we wanted to. We purchased a sofa, love seat, power reclining chair and 2 lamps and couldn't be happier. Additionally, the delivery team of Roberto and Mohammed were first rate. Like other reviewers noted, the initial all-day delivery window was reduced to 3 hours when Mohammed called the morning of the delivery. They were quick, efficient and friendly while bringing and installing our new family room furniture. We've bought furniture at several stores in the Sacramento region the past 30+ years and will definitely go back to Furniture USA!
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Best , ~Furniture USAWe had a great experience thanks to Tony Do. We never felt pressured so after he showed us a few couches we went home to think about it. When we finally decided, we went straight back to Tony. While he was our favorite, every employee we came across was kind and personable. When we need more furniture we will definitely be back. The selection and overall experience was wonderful!
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Best , ~Furniture USAThanks furniture USA for the great customer service. Tran and tony was awesome and very nice. This is great place to shop and they have the best price in the Sacramento area. Thanks again furniture USA.
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Best , ~Furniture USAFirst, we have bought a sectional and bar height dining room table and eight chairs from them a year ago. Awesome experience from sales to delivery. We decided to replace our dining room table with a standard round table and six chairs and a Buffett. Sales was awesome. After finding out that it could take 3-4 weeks for delivery we asked if we could buy the floor model but was told "Furniture USA never sells the floor models". Ok. Two days later we went to the store to take pictures of the table and chairs-guess what? Floor model was gone. We asked about it and was told it was sold. So we asked if that meant we would be getting our table sooner-assuming we were the ones that bought it. NO! They sold the floor model the previous day. I was real close to canceling the order but my wife really wanted the table. They didn't even apologize or offer anything for a repeat customer. We arranged to pick up the buffet and chairs the next day and waited and waited. Today they delivered the table. The delivery guys deserve 5 Stars. Roberto and Mohammed was awesome and very professional. Not sure if we will buy from there again. . Now it's 6-8 weeks for delivery. When
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Best , ~Furniture USAGreat service helping choose a bed for myself and a recliner for my elderly mother. Day of delivery went very smooth. I was told my window was all day from 9am until 8pm which was going to be tough due to us relocating on the same day. Roberto and Mohammed called me early in the morning and gave me a closer window of time which helped tremendously. They were respectful of my new furniture and my home. If these 2 men were private contractors I would have hired them for my whole move.
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Best , ~Furniture USAI came into the store and was hoping to get a bed frame I have been wanting to get this certain one for months and I found it online for sale but unfortunately still wasn't on sale in store so I went and purchased online still in the store and this very nice employee named ADAM asked if I needed any help and ended up helping me leave same day with the frame ! I literally order online 5 mins before talking to him and he made it so I can leave the store with frame even tho I just ordered online 5 mins before . He was able to speed up the online process so I can walk out with ! He is amazing so nice and very outgoing ! Adam did everything he could to help me with what I needed I am so thankful for him !!! When you come here ask for ADAM !!!!!
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Best , ~Furniture USAUsually going into furniture stores you have people breathing down your neck pushing you to look at furniture that you do not like AT ALL!! Not here, Kenny and Nai were very welcoming and showed great hospitality in showing us furniture. We really appreciated the space they gave us and would periodically check in with us to see how we were doing. Great job!! Definately will come back!!
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Best , ~Furniture USAThanks to Qadeer and Aaron for delivering our furniture they are very professional and hard worker they did the job very fast and clean and take care of my furniture and house thank you furniture usa for having such a professional employees and I do recommend this store for every one
Mohammad and Roberto are deliver my furniture thanks guys you guys are the best
Roberto and Mohammad....excellent service !!!!!.
Aaron & Qadeer were fantastic! They kept me updated on their arrival, even though the window of time was so great. They were quick, friendly & efficient in delivering our new sofa. Red our salesman was very informative and helpful in choosing our perfect piece. Luz helped process our transaction and secured a speedy delivery with great customer service and a lovely smile. My husband and I walked into Furniture USA yesterday with a strong idea of what we wanted, we left the building having purchased our exact desire and in less than 24 hours it sits in our living room!! Our experience was seamless. Thank you team USA! :-) *I was even guided to this survey with ease and convenience --- I always intend on giving good reviews, where warranted, but often do not get around to it -- Thanks Q for making it so easy and accessible.
Aaron and Qadeer did our full bunkbed delivery they come onda time and did the job super fast very profesional employees thank you guys we will come back to buy more furniture
Aaron and Qadeer did our full bunkbed delivery they come onda time and did the job super fast very profesional employees thank you guys we will come back to buy more furniture
Kenny And Cristinalynn excellent service!
Mr Tran was a very nice seller a great person, very good atenttion and Lily at the front desk very helpfull I really love my furniture definitely recommended
Aaron and Qadeer were very professional. On time. And fast. Thank you guys.
Love my new couch!! Thank you Tran and Tony!!
Aaron and Qadeer came to deliver our beautiful reclining couch for our family room. On time and quick install. Great service!
Aaron and Qadeer did my bedroom set delivery they come on time they did good work fast and nice awosome job thanks guys rock on
I recently bought furniture from 2 different furniture stores and while the furniture quality is equivalent the customer service after the purchase is significantly different. First the furniture arrived earlier than expected and the delivery drivers (Robert & Mohammed) called me in the morning to give me a 2 hour window. Then they called me ½ hr before arriving. At first when I was told I would get an all day window I was a little irritated but Robert & Mohammed communicated so well that I was able to work for most of my day. The guys were polite and respectful and go the job done right. The other furniture store guys didn’t speak very well English, they wanted to tell me were my furniture was going and I had to tell them twice “NO, its going here.” The other furniture store did not bother to call me to tell me that all my pieces were not being delivered and I had to try and understand the delivery guys. Bottom line, if you want good customer service during and after your purchase go with Furniture USA.
Best guys ever I seen Thanks Mohammad and Roberto to delivered my furniture on time and how you did your job carefully I really appreciate it.
Mohammad and roberto are deliver my furniture they are very professional i like them thank you guys very much
Roberto and Mohammed they are very respectful and perfessional...they took off shoes out respect...greatly appreciated!!
Purchases may qualify for Free Delivery! Local customers may qualify for FREE Home Delivery. Full Service Delivery & Setup may also be available for the following cities: Sacramento, Elk Grove, Rancho Cordova, Citrus Heights, Antelope, West Sacramento, Davis, Galt and others. Not all cities that qualify for Full Service Delivery & Setup will also qualify for FREE Home Delivery. Enter your zip code on the Checkout page to see what options are available in your area.
Color | Brown | Height | 39 |
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Width | 75 | Depth | 40 |
Materials | Leather | Style | Traditional |
Series Features |
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Dimension | 75.00” W x 40.00” D x 39.00” H |
Only registered users can write reviews. Please, log in or register
Color | Brown | Height | 39 |
---|---|---|---|
Width | 75 | Depth | 40 |
Materials | Leather | Style | Traditional |
Series Features |
|
Dimension | 75.00” W x 40.00” D x 39.00” H |
Only registered users can write reviews. Please, log in or register
Furniture USA first opened its doors in South Sacramento in 1998, and since then has been recognized as a trusted name in the community. Over the years the business has seen ups and downs, but has persevered alongside the community and is now stronger than ever. Thanks to a reputation for furniture expertise and customer service, Furniture USA will soon expand its reach nationwide with the help of the new-and-improved ecommerce website. Furniture USA now has a fully operational online furniture store through the website: FurnitureUSA.com.
For the past 3 years, 2013-2015, Furniture USA has been acknowledged as the best name in furniture retail for Northern California thanks to the KCRA3 A-List. The expansive showroom and website feature every category of furniture imagineable, including: mattresses, mattress sets, bedroom collections, beds, dressers, nightstands, chests, dining room collections, dining tables, dining chairs, barstools, living room collections, sofas, loveseats, sectionals, chairs, recliners, occasional tables, lamps, rugs, accessories, home decor and so much more. With industry leading brand names like Ashley, AC Pacific, AICO, Coaster, Home Elegance, Najarian, New Classic, Pulaski, Serta, Tempurpedic, Whittier and so many more, customers are sure to find what they are looking for with Furniture USA or FurnitureUSA.com. Local customers may qualify for Free Delivery! Full Service Delivery & Setup may also be available for the following cities: Sacramento, Elk Grove, Rancho Cordova, Citrus Heights, Antelope, West Sacramento, Davis, Galt and others. Not all cities that qualify for Full Service Delivery & Setup will also qualify for FREE Home Delivery. Enter your zip code on the Checkout page to see what options are available in your area.
In addition to business, Furniture USA prides itself on employee participation in various community events and outreach programs. The store hosts the Salvation Army's Angel Tree event every year with the support of our customers and employees alike. Additionally, Furniture USA has regularly contributed to such causes as the Kids Can! Food Drive, Kids Day (a fundraiser for Shriners Hospitals for Children), the USMC's Toys-for-Tots event and many more. Be sure to check out the upcoming Community page to stay informed about current promotions, outreach opportunities, community events, charity auctions, and so much more! Thank you for choosing FurnitureUSA.com! You'll be glad you did.
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Shipping and Delivery Information - For item 14262 if ordered by 1 pm Pacific Time
Shipping Estimate: | Tuesday, November 22 - Thursday, December 1 |
Delivery Estimate: | Friday, December 2 - Monday, December 12 |
Note: Estimates apply only to shipments made to the 48 continental U.S. states. |
About Shipping & Delivery Estimates
Furniture USA will always do its best to provide our customers with accurate and up-to-date delivery estimates on all of our products. Please note that all times given are estimates only, and are subject to change. Shipping and delivery estimates are not a guarantee. For questions about your order, shipment estimates, and delivery availability, please contact Furniture USA at 916-681-7936.
Shipping Estimates
Shipping estimates are the estimated number of business days required to process your order, based on product availability. Times provided are not guaranteed.
Delivery Estimates
Delivery estimates are based on the availability of your item at the time of purchase. This is the estimated time required for your order to completely process, and for merchandise to arrive at your home. Processing times vary based on stock and other factors. Custom orders and out-of-stock merchandise requires longer processing times. For delivery estimate questions, or to schedule a delivery, please contact Furniture USA at 916-681-7936.
Check Payments
Our website does not presently allow payment by check. Please see our Checkout page for available payment options. Acceptable methods include debit, credit, PayPal, or online financing options. For questions about your payment, please contact Furniture USA at 916-681-7936.
Need Your Order Sooner?
If your order time is sensitive, please contact Furniture USA at 916-681-7936 for a list of in-stock products and available delivery times to help keep pace with your busy life.
Delivery estimates are based on the availability of your item at the time of purchase. This is the estimated time required for your order to completely process, and for merchandise to arrive at your home. Processing times vary based on stock and other factors. Custom orders and out-of-stock merchandise requires longer processing times. For delivery estimate questions, or to schedule a delivery, please contact Furniture USA at 916-681-7936.
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