Here's what our customers say about us!

Yelp

350 reviews

in

Sharon R. Sacramento, CA

04-03-2016

I was very happy with the service I received at Furniture USA.  My salesman, Tony Do, was very helpful.  The delivery drivers, Robert and Mohammed were on time, and handled the delivery quickly and efficiently.

Jason C. Thousand Oaks, CA

04-03-2016

Great selection and service.  Phoenix was very helpful through the entire process.  Her and Sandy made sure I was completely satisfied with my purchase.  Will be back again.

Pamela J. Concord, CA

04-02-2016

This place is wonderful for many reasons The showroom is huge and lovely. Robert Vo was excellent and amazing.  We were even able to have the sofa delivered the same day. Amazing! You will not be disappointed with the selection or the service. Even the e delivery peopl were awesome.

Nicole N. West Sacramento, CA

04-02-2016

This place has been great so far. The showroom is huge with a huge variety of styles and prices. The ambiance is surprisingly lovely for a furniture wherehouse and the customer service was great! Robert Vo helped me through the process. I needed a couch this weekend and he pointed me in the right direction, found me the perfect fit, and went above and beyond to make sure it was delivered asap! I'm a happy customer. It's a great place to start if you're on a furniture hunt! =)

Kayla C. Sacramento, CA

04-02-2016

I needed a replacement cushion for my couch but did not want to pay the price.. Robert was very helpful and instead of paying full price for a replacement he gave me stuffing to fill the cushion with for free. It worked perfectly and he saved me the amount of money I would've spent on a new cushion!! Thank you so much for your customer oriented service!

Santiago M. Sacramento, CA

04-01-2016

Furniture USA thank you very much and the great assistents of Muhammad and Roberto for their good job thank You Furniture USA.

Steve V. Sacramento, CA

03-31-2016

We purchase five sofas two lamp and three table from them. Upon arrive one lamp was damage and after two weeks of not hearing from them I got a call to pick up a new lamp. I talk to the guy Robert in front and girl in front about my replacement lamp. I guess the guy that was helping us Tony saw me don't know me anymore after the sales. Everyone seem to not know anything about my lamp. They told me to wait 5min and turns out 45 min. So I got up and went the the guy in front and told him where the hell is my lamp at and I been waiting 1/2hr more now. He told me to go to the back so I drove around to the back. The guy in back open up the lamp and it was broken again. Next time when I come back and pick up the new replacement lamp they better know what they talking about before they start calling me to pick up.

Bob H. Citrus Heights, CA

03-29-2016

Spent 3 weekends looking for furniture for my new house. I just wished I would have come here first. I have never seen a larger selection. The staff took the time to explain in detail how to judge the quality of  different price points of sofas .No one  was pushy and everyone was extremely  "customer first orientated".... Great experience...

K B. Sacramento, CA

03-28-2016

I recently had a bedroom set delivered by Mohammed and Roberto.  They let me know when they were on their way in plenty of time for me to leave work to meet them at the house.  They were fast and I was back to work in no time.  They had excellent customer service and were very professional.  This was my second delivery experience with Mohammed and Roberto and I am very satisfied.

Mubasher S. Sacramento, CA

03-26-2016

"Spacious" is the first thing that comes to your mind when you walk into this mall like furniture gallery. After visiting several furniture stores in Sacramento, the aura of this store was somewhat cool. I think when it comes to changing the way furniture buying should be, this store seems to be offering the new, new experience regarding furniture buying. When I say, "new, new", I mean the buying experience, the design consultation and quality of service provided was very genuine. My wife and I were greeted by Adam (General Manager, I think). Since we were looking for a customized sofa & love seat, we were sent off to the customized area so we didn't really had the chance to look at the entire store. Adam brought over tumbles of fabrics to choose from, since it was over whelming to go through all the 500,000 fabrics, Adam pointed out the key points to choosing the right fabric. I believe we were done within two hours or less. Fabric choosing process was easy and comfortable. My experience, My furniture buying was very pleasant and stress free. Furniture USA, you're awesome. We will be back for our kitchen. Sincerely, Satisfied Customer.

Lexi M. Sacramento, CA

03-26-2016

Furniture USA provided excellent service I came in looking for bunk beds and was approached by a gentlemen named Robert Vo he showed me exactly what I needed and helped me with pricing. He was very generous and happy person I will most definitely be coming back to him

Blia X. Sacramento, CA

03-26-2016

My husband and I are extremely satisfied with the help we received today from Phoenix. She was super helpful with every step of the way into purchasing our furniture. She greeted us immediately and guided us throughout our visit. We came back to purchase our beautiful 3pc couch, due to Phoenix wonderful guest service! I would definitely be back for more items and recommend this Store to friends & family! :)

Anthony G. Arden-Arcade, Sacramento, CA

03-25-2016

Doug was very helpful. Very nice guy and let us go through the store looking at all of our options. He wasn't pushy at all. Very happy with our new sectional and might be back for a new bed. Just got my sectional delivered by James and Roberto. They were nice guys couldn't be happier.

Comment from Furniture USA Business Customer Service

1969-12-31 Hi Anthony G. !

Doug was very helpful. Very nice guy and let us go through the store looking at all of our options. He wasn't pushy at all. Very happy with our new sectional and might be back for a new bed.

Best , ~Furniture USA

Susan R. Folsom, CA

03-25-2016

Received my Ashley Furniture sectional sofa today from Furniture USA at a great price. Aaron and Qadeer were very careful and professional in the delivery process.

Jan T. Sacramento, CA

03-25-2016

I love the customer service here.   My sales person Adam, the Sales Manager Robert and Lily the account rep are amazing.  They went above and beyond to make sure I was satisfied when I left the store and that speaks volumes.  They are definitely my choice when looking for furniture.

Jon R. Sacramento, CA

03-20-2016

Sales we fine, except they would extend the No Sales Tax for more then just one day. if you purchase something within the same 2 weeks of that, they could extend that to you or at least tell people it is coming so they can purchase on that day. Bought a bed and I like it. Roberto and Mohammed delivered it and that went fine too.

Rachael R. Rancho Cordova, CA

03-18-2016

was so excited to receive my kitchen table from furniture usa.  i have been a loyal customer for 12 years!  the two gentlemen, aaron and qadeer were very friendly and did a super quick job with the assembly! keep up the great work! my best, loyal customer.....  =)

Dorene V. Sacramento, CA

03-18-2016

Furniture USA is one of the best stores I have had the pleasure of patronizing !! Kenny greeted us at the door ..very friendly .  He continued our conversation with wanting to know my wants and needs.  After hearing what I was looking for Kenny led my husband and I to the sectional sofa set I was looking  for.  The price and fast service will bring me back to furniture USA again and again ... Thank you Kenny !!!

Maria C. Olivehurst, CA

03-18-2016

Adam was AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!! From his personality, to his help, and how comfortable he made us feel. Made us laugh a lot and we did not feel like we were being pushed to do anything we didn't want to do. We financed our purchases which by the way were good deals with a 6 months no interest rate. A couple of days later Adam calls and informs me they have a promotion going on for 12 months no interest rate and for us to come in and redo some of the paperwork. Any other person would have probably just swept us under the rug, but he continued to take care of us even after we left! When you go there, ask for ADAM! I PROMISE you, you will not be disappointed. Not to mention, he actually has style and can give you tips on furnishing! Sincerely, The Neal family

Anthony G. Arden-Arcade, Sacramento, CA

03-18-2016

Doug was very helpful. Very nice guy and let us go through the store looking at all of our options. He wasn't pushy at all. Very happy with our new sectional and might be back for a new bed.

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Google

389 reviews

in

maria medina West Sacramento, CA

03-27-2016

Aaron and Qadeer was very good with the delivery and set up our bedroom set thank you furniture USA

brandi cooper Elk Grove, CA

03-25-2016

Qadeer and Aaron did a fantastic job while they was set up my bed fast delivery guys ever thanks

kimberly angulo Sacramento, CA

03-24-2016

Kenny was so helpful and friendly. It was a great experience. I absolutely love my table. Kenny went over and beyond he was patient with my kids.

daniel soto Sacramento, CA

03-22-2016

Great customer. Service From Frank And alfonso Frank and Alphonso great. Sales person Robert and Mohammed were a great help when they delivered my product. Great service.

abigail espino Sacramento, CA

03-21-2016

I bought a table and it was half a month and white spots came on my table and they did not want to return it they suck

retail store Sacramento, CA

03-20-2016

Best store ever with best delivery thanks Aaron and Qadeer with their great work best delivery guys ever I have seen tax

katrina fleeton Sacramento, CA

03-18-2016

Extremely good selection of furniture. Recently purchased a kitchen dinnet set. At first I was a little undecided on which set to get until I talked to the manager Adam . He gave me the pros and cons of different kitchen dinnet sets making my shopping experience a plus.

tricia depew Elk Grove, CA

03-17-2016

The sales man Red was the best! Very helpful . Him and Sandy .H went out of there way to help my husband and I. We will back for all our furniture needs.

bryan chavez Sacramento, CA

03-16-2016

Aaron and Qadeer was best worker fast and smart with setting up my bed best place furniture USA

angela dates West Sacramento, CA

03-16-2016

Aaron and Qadeer did fantastic job by set up my bed together and thanks from Kenny and Alfonso keep doing great job furniture USA

lynn almaguer Sacramento, CA

03-13-2016

Aaron and Qadeer wonderful job tnx from furniture usa

remjhun dimitiman Sacramento, CA

03-13-2016

Ivy and Tien are so generous to give us their time when we were purchasing furniture in your store! Great job, girls!

alma pham Elk Grove, CA

03-12-2016

I was at this location on Monday (2/15) with my husband to take advantage of their President's sale. We were assisted by Tony Do who was very patient with our needs. We were unsure of how to go about choosing what would work best for our home. He was very knowledgeable as he took time to show us all the various styles of legs, fabric options, and couch dimensions. He walked us through the entire purchasing process - not leaving out any 'hidden' costs (there was a 20% customization fee for what we wanted). He was very meticulous in completing the order form; ensuring that the information was accurate to prevent any delays on our order. Overall, I am very pleased with Tony's attention to detail and friendly customer service. I will be return to continue any future business with this associate. Thank you Tony!

gaby garcia Sacramento, CA

03-11-2016

Phoenix was great we loved her patience and assistance! Happy customers! !!

gary rojas Sacramento, CA

03-10-2016

md reynolds Sacramento, CA

03-10-2016

Kenny & Tien are fantastic....thanks!

veeflo West Sacramento, CA

03-10-2016

Thanks Aaron and Qadeer was fast and great while they was doing the delivery thanks

kim covington Sacramento, CA

03-09-2016

Aaron AND QADEER DID a wonderful job while they was delivering my bedrooms set and thanks again from Robert best store furniture USA thanks

rebeca rangel Sacramento, CA

03-09-2016

Robert,Tony,Tien did a great job thank you and A aron and Qadeer did great job White they was de liberan my bed tnx

javier moreno Rancho Cordova, CA

03-09-2016

My wife and I selected a furniture and we are really happy with them and with the good service they did. Thank you Roberto & Mohammad for great service

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