Here's what our customers say about us!

Yelp

20 reviews

in

Rita T. Sacramento, CA

02-10-2016

Great service! Between Robert, Doug, Aaron they had us out of there with a couch set and bed set with in an hour.  Both were exactly what we were looking for as style and quality.  We had looked at RC Willey and American Furniture Gallery several times looking for something with no luck.  They are informative and there when you need to ask a question but they don't follow you around bugging you.

Jenn N. Sacramento, CA

02-09-2016

Tran was very nice and helpful as I shopped for a sectional. He made sure he showed me all the choices of sectionals and explained the features that each one had before I made my choice. They had a good variety of options for payments and offered insurance . Also, Frank was very friendly as he typed up the receipt and contract. He had a friendly, professional  manner as he completed my transaction. He made the end of my visit at Furniture USA a pleasant one!

Isis S. Elk Grove, CA

02-07-2016

Tony and Hena gave my family and I great customer service. The deals were awesome. I would extremely recommend America's Furniture store to my friends and family.

Isabelle E. San Leandro, CA

02-06-2016

Very good service, huge selection. I shopped many different furniture already but they have the best collection.special thanks to Ivy and Tien.

Jason K. Folsom, CA

02-03-2016

I went online and saw the exact item I wanted and went to the store and met Kenny who showed it to me and honored the online price, which is a huge discount, and was very friendly and didn't pressure me at all.  I highly recommend this store, especially Kenny!!

Nhia T. Sacramento, CA

02-02-2016

Great customer service and definitely great help! Shout out to Sandy and Kenny! Thank you guys!

Eric A. Watsonville, CA

01-30-2016

Red is the man!!! Very knowledgeable in his craft and is helpful to finding you what you need! Ask for this guy...when it comes to furniture, Red is your guy!!

Nick R. Rocklin, CA

01-30-2016

Had a great experience at Furniture USA. The staff was all very friendly and took the time to show me all the different tables that were similar to what I was looking for. The owner himself even came over to make sure that I was taken care of and found what I was looking for. There were tons of options and I found exactly what I was looking for. If you are looking for furniture, this is a good place to start.

Deja B. Elk Grove, CA

01-29-2016

Daniel Valdez was the best!! He worked with us and accommodated our needs! He helped us find the best payment method and was a no pressure kind of salesman! Also shout out to Lily for her help and awesome attitude!

Don U. Suisun City, CA

01-28-2016

We were fortunate enough to work with Captain Dan. He greeted us at the front door even though he was tied up with other customers. He then continued to check up on us to make to see if we had any questions. When we finally did have questions and decided we wanted to purchase, he set our expectations to let us know he was with two other customers and it would be a little while. When he finished with those customers, he devoted his time to us. He wrote up the items we wanted and explained everything. We ended up purchasing a dining table with 6 chairs, living room set, coffee table and matching end table. Will definitely go back to purchase an arm chair. Sandy was very helpful too. While totaling and reviewing each of the items on the bill, she noticed a discrepancy and immediately fixed it. The selection of furniture is outstanding and the customer service is top notch.

Nelson J. Roseville, CA

01-28-2016

Great prices and friendly service. Ivy and Frank did a great job. I love the new furniture we God. Great quality.  Mohammed and Roberto were exceptional in their service in putting together my sofa I bought

Comment from Furniture USA Business Customer Service

1969-12-31 Hi Nelson J. !

Great prices and friendly service. Ivy and Frank did a great job. I love the new furniture we God. Great quality

Best , ~Furniture USA

Dominiq T. Chula Vista, CA

01-27-2016

Just got my couch from here. Their selection is awesome and customer service is great all the way down to the delivery guys. Roberto and Mohammed were quick, careful, polite and full of positive energy. Definitely will be ordering more furniture soon!

Rob C. Belleville, NJ

01-12-2016

We came into Furniture USA about December 2015 and did a little canvassing since we just moved into the area. Captain Dan is the one I can recommend if you need someone patient, kind and knowledgable. He did an amazing job! He kept in touch with us since we weren't making the purchase immediately and had us informed if the original items we wanted were still in stock. We're now back one month later to make the purchase and he was just as helpful! Great store! Great employees. And of course, the furniture prices are super cheap but not like the cheap ikea or DIY pieces.

Comment from Furniture USA Business Customer Service

2016-01-18 Hi Rob C. !

Hi Rob! Thank you for your wonderful review. We are very happy to hear that you came back to us to choose your furnishings and that Captain Dan was able to help you out. Come and see us again soon! Cheers, Ali T. Social Media & Marketing Admin.

Best , ~Furniture USA

James G. Potomac Mills, Woodbridge, VA

01-12-2016

Was visiting the area recently and stopped by to check it out. Thinking about moving in the area. Was greeted by this enthusiastic employee named Victoria. She went beyond what most people would do in retail. I was sold already, will only have her when I come back to buy. Owner blessed to have her

Adam H. Elk Grove, CA

01-11-2016

Hello everybody my name is Adam and I work at Furniture USA and I am so proud of what we represent and what we do. It is a great to work for a company that cares about their customers and their employees being treated fairly. I have never worked for a company that did so much to give back to the community to help make them so successful.  To list a few of the things that Furniture USA sponsors angel tree, Salvation Army,Shriners Hospital, Boy Scouts of America and our military men and women.  Some of the unique things about our store is that there are one-of-a-kind accessories and we have walls made out of pallets I know it sounds crazy but it actually looks very nice come down and see with your own eyes. Thanks for reading this post if you made it this far and we look forward to helping you in the future.

Kelly L. Sacramento, CA

01-11-2016

Tran did an awesome job!! No pressure coming into the store. He gave me great discounts and I felt like he didn't hussle me at all. Made my furniture shopping experience relaxing and pressure free. Will come back to Tran for sure!!

Comment from Furniture USA Business Customer Service

2016-01-19 Hi Kelly L. !

Hi Kelly, Thank you very much for your review and photo! We are glad that Tran was able to help you find what you needed! Come back and see us soon. Cheers, Ali T. Social Media & Marketing Admin.

Best , ~Furniture USA

T M. Sacramento, CA

01-10-2016

I waited longer than expected for a delivery date of my furniture, 2-3 weeks turned into 5+ and did include telephone manufacturer-progress updates. The furniture was delivered as expected. The delivery crew, Qadeem and Aaron were awesome! I had a door appointment that ran late but they graciously accommodated me and delivery process was professional and perfect!  Thank you! Qadeem and Aaron got the rating back to 5 stars. :-)

David F. Sunnyvale, CA

01-08-2016

Furniture shopping is not easy. We decided to not buy our sofas from Living Spaces due to the poor customer service and inconsistent delivery. Red was SUPER helpful and was very patient with us for at least 5 hours :) We ended purchasing two sets of sofas from him and are very happy. Aaron and Qadeer who delivered our sofas were very professional and took extra care of our brand new hardwood floors. We will be back.

Monica C. Elk Grove, CA

01-06-2016

My husband and I were looking for a platform bed to go under a memory foam mattress that we purchased online.  We went to this store's main competitor across the freeway and they acted like a) we were crazy for not wanting a box spring (which is a no-no for memory foam) and b) you wouldn't be able to find a platform bed without the accompanying mattress.  Definitely had a used car dealership feeling like there wasn't enough money to be made on the transaction so get lost.   Anyways we wandered into this store and a manager had Ivy help us.  She was very helpful and narrowed down what were were looking for by looking through their stock online and actually wandering around the store looking at options.  However, she didn't push us to make a purchase that night.  She encouraged us to go home and measure our mattress so that we could really understand what our final product would look like and whether it would suit our needs.  We went back the next day and made our purchase and we are very happy with our bed.  Thank you! It's nice to know someone actually cares that you're getting what you want and what you need.  They have a very nice selection of stuff- it looks much more personalized than stuff I've seen elsewhere, so I will be back in the future for more shopping.

Comment from Furniture USA Business Customer Service

2016-01-08 Hi Monica C. !

Wow, Monica! Thank you so much for such a positive review. We really appreciate you taking the time to say such nice things about us. We are very happy that Ivy was able to help you find what you need in a no-pressure situation. Please come back and see us again soon and enjoy your new furnishings! Thank you, Ali T. Social Media & Marketing Admin.

Best , ~Furniture USA

T W. Rancho Cordova, CA

12-05-2015

This is one of the best company I have the pleasure of patronizing in Sacramento. Their showroom is one of the largest I have visited and their products are great and are very reasonable priced, but the service is what really sets them apart. I cannot speak for any other Yelpers that have left negative comments, but would have to say I have an excellent experience with Robert. I have been shopping around for quality and reasonably priced furniture  for a very long time and did not want to spend and arm and a leg to get the furnishings of my dreams. Robert and his staffs have spent hours with me to help design and bring ideas to help furnish my new home. I appreciate their sense of refined knowledge of their products, as well as of design principles in general. I just want to publicly express my appreciation for the recent service and delivery of my furniture!   Thank you Robert, I will definitely be returning for more pieces. I couldn't have been more happy with my purchases. You guys ROCK! I can't recommend Furniture USA enough. GO here before you go anywhere else.

Comment from Furniture USA Business Customer Service

2015-12-15 Hi T W. !

Hello! Thank you so much for leaving us such a positive review! We are so happy to hear that you had such a positive experience shopping at Furniture USA. We truly appreciate your patronage and do hope to see you again soon. Enjoy your new furnishings! Cheers, Ali T. Social Media & Marketing Admin.

Best , ~Furniture USA

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Google

284 reviews

in

abigail espino Sacramento, CA

02-09-2016

Alfonso gave a good deal and is the best. Sandy was good at entering the sale and presented with a great smile. Such nice people.

debra mack-mitchell Rancho Cordova, CA

02-09-2016

Adam walked me through the most pleasant shopping experience. Surprised by the quality of furniture and the customer service. Some awesome salespeople, can't wait to come back.

prabhjot batth Sacramento, Ca

02-09-2016

Captain Dan was okay sandy was awesome

roberto soto Sacramento, CA

02-08-2016

I just finished selecting the best couch and am very happy with the selection of the furniture and the most important thing is the excellent service from Kenny. Thanks Kenny you're the best Thanks furniture USA

roland hernandez Elk Grove, CA

02-08-2016

Adam was an amazing salesmen who did an excellent job w helping us pick our furniture. Hena and Sandy at check out were friendly and efficient and had great personalities, great job ladies. Two thumbs up furniture USA

yvette diaz West Sacramento, CA

02-08-2016

Kenny my salesperson was amazing, made my bedroom set purchase a great experience, Hanna at the front desk was friendly, efficient and did my transaction fast. Great job guys!!!!

michele Sacramento, CA

02-07-2016

Red is awesome! Hena and Tinen are awesome at customer service and speedy check out.

adreana fletcher Sacramento, CA

02-07-2016

Tony helped with a great deal on call king bedset

regina addeo West Sacramento, CA

02-07-2016

Victoria and Hena are awesome!!! They helped me so much and was very nice and very accommodating. Very happy customer..

jack atallah Folsom, CA

02-07-2016

Tony hook it up ,,,!

jackie mcgeewebb Sacramento, cA

02-07-2016

I had the most awesome experience with Adam at this company. I purchased a sectional which was beautiful, unfortunately, the place I was moving into was unlivable. I couldn't get the furniture. The kindness and understanding shown by Adam was heartwarming. I will be back and encourage anyone looking for furniture to visit and purchase from USA Furniture

monica turner Folsom, CA

02-06-2016

Thanks to Adam for helping find the furniture I wanted and in stock and at that for me to take home. And thanks to Lily for the great customer service and helping us process quickly.

kronic flavor Carmichael, CA

02-06-2016

Omg! When I get anything else for my house this is where to go! Great service! Huge selection! Quality pieces!!!! Love it!! Love it love it!!

claudia sepulveda Sacramento, CA

02-06-2016

elaine ruiz Sacramento, CA

02-06-2016

Robert vo and luz were very helpful and assured me I would be approved. I told them what I needed and looking for and Robert took me right to what I was looking for, gave him my budget and I was in and out within 20 mins. Very happy and I will definitely seek his and Luz assistance in my next purchase.

dan russell Sacramento, CA

02-06-2016

Adam was a great help.

karen russell Sacramento, CA

02-06-2016

Great service from Adam!

deborah owens Sacramento, CA

02-06-2016

My experience with furniture USA was great Victoria m.Brenton was great ,she didn't rush me,she took her time with me.personally I think she was meant to help me as soon as I came in the store we meet each other at the same time,bei g that I have a problem walking she wheeled me around in a wheelchair,I would have never made it without her help,and the help of the wheelchair A big shout out to Victoria M Brenton thank you so much.cistern service was great.

chris blackwell Sacramento, CA

02-06-2016

Tony and Aaron were really helpful it was a great experience

thu nguyen Elk Grove, CA

02-05-2016

I love my sectional, thanks Robert for all your help!

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